1. Information We Collect
When you contact us or submit an enquiry, we may collect information such as your name, phone number, email address, property details, renovation requirements, preferred contact information, and other information you choose to provide.
2. How We Use Your Information
We use the information you provide to respond to enquiries, discuss renovation requirements, arrange consultations or site visits, prepare quotations, provide our services, and communicate with you about your project.
3. Facebook and Instagram Lead Ads
Buzz & Build may receive information that you voluntarily submit through lead forms on Facebook or Instagram. We use this information to respond to your enquiry and provide information about our renovation and related services.
4. How We Share Information
We do not sell or rent your personal information. We may share information with trusted service providers when reasonably necessary to operate our business, communicate with you, or provide requested services.
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect the information we collect from unauthorized access, loss, misuse, alteration, or disclosure.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, and meeting applicable legal requirements.
7. Your Rights
Where applicable, you may contact us to request access to, correction of, or deletion of your personal information. Requests will be handled in accordance with applicable laws.
8. Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, understand website usage, and improve the user experience.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or would like to request access to or deletion of your personal information, please contact Buzz & Build through the contact details provided on our website.